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GET
/
api
/
v1
/
alerts
/
{id}
Find alert by ID
curl --request GET \
  --url https://api.trusto.one/api/v1/alerts/{id} \
  --header 'Authorization: Bearer <token>'
{
  "id": "3114afe2-9996-48c9-88cb-3c9fc6a88414",
  "providerId": "5F2RE3960S9ASDC2F026BF16",
  "provider": "ETHOCA",
  "type": "ETHOCA_CONFIRMED_FRAUD",
  "alertTimeStamp": "2024-12-12T12:00:00Z",
  "enrollmentId": "3114afe2-9996-48c9-88cb-3c9fc6a88414",
  "companyId": "ab14afe2-9996-48c9-88cb-3c9fc6a88414",
  "issuer": "HSBC",
  "cardBin": "483442",
  "cardLastFour": "1234",
  "cardExpirationDate": "12/25",
  "acquirerBin": "48344223",
  "status": "OPEN",
  "ruleType": "amount",
  "ruleName": "Above 10 AED",
  "installmentNumber": "1",
  "pricingTier": "Tier 2",
  "transactionTimeStamp": "2024-12-12T12:00:00Z",
  "merchantDescriptor": "MERCHANT STORE 1",
  "descriptorContact": "John Doe / 971582212233",
  "ethocaMergantId": "123456",
  "merchantId": "MERCHANTSTORE123",
  "merchantOrderId": "ORDER123",
  "merchantName": "Ecommerce Merchant LLC",
  "partnerId": "ABC123456",
  "partnerName": "Partner Merchant LLC",
  "clientName": "John Doe",
  "caid": "12345678",
  "mcc": "3901",
  "amount": 100.12,
  "currency": "AED",
  "transactionType": "eCommerce",
  "initiatedBy": "cardholder",
  "authCode": "123456",
  "source": "Portal",
  "reasonCode": "UAU123",
  "acquirerReferenceNumber": "123456",
  "transactionId": "TRANS123456789",
  "chargebackAmount": 100.12,
  "chargebackCurrency": "AED",
  "paymentType": "Credit Card",
  "createdAt": "2024-12-12T12:00:00Z",
  "updatedAt": "2024-12-12T12:00:00Z"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Alert ID

Example:

"123e4567-e89b-12d3-a456-426614174000"

Response

Return alert by id

​
id
string<uuid>
required

The unique identifier of the alert in the Trusto system

Example:

"3114afe2-9996-48c9-88cb-3c9fc6a88414"

​
providerId
string
required

The unique identifier of the alert from the provider

Example:

"5F2RE3960S9ASDC2F026BF16"

​
provider
enum<string>
required

The provider of the alert

Available options:
ETHOCA,
VERIFI
Example:

"ETHOCA"

​
type
enum<string>
required

Alert type

Available options:
ETHOCA_CONFIRMED_FRAUD,
ETHOCA_CUSTOMER_DISPUTE
Example:

"ETHOCA_CONFIRMED_FRAUD"

​
alertTimeStamp
string<date-time>
required

The timestamp of the alert registration

Example:

"2024-12-12T12:00:00Z"

​
enrollmentId
string<uuid>
required

ID of the enrollment that alert is associated with

Example:

"3114afe2-9996-48c9-88cb-3c9fc6a88414"

​
companyId
string<uuid>
required

ID of the company that alert is associated with

Example:

"ab14afe2-9996-48c9-88cb-3c9fc6a88414"

​
issuer
string
required

Issuer of the alert

Example:

"HSBC"

​
cardBin
string
required

The bin of the card - first 6 or 8 digits

Example:

"483442"

​
cardLastFour
string
required

The last 4 digits of the card

Example:

"1234"

​
cardExpirationDate
string
required

The expiration date of the card

Example:

"12/25"

​
acquirerBin
string
required

The acquirer bin of the alert (VERIFI only)

Example:

"48344223"

​
status
enum<string>
required

The status of the alert

Available options:
NEW,
OPEN,
RESOLVED,
REFUNDED,
PROCESSING,
NOT_FOUND,
CHARGEBACK,
OTHER,
EXPIRED
Example:

"OPEN"

​
ruleType
string
required

The rule type that has triggered the resolution (VERIFI only)

Example:

"amount"

​
ruleName
string
required

The rule name that has triggered the resolution (VERIFI only)

Example:

"Above 10 AED"

​
installmentNumber
string
required

The number of the installment (VERIFI only)

Example:

"1"

​
pricingTier
string
required

The pricing tier of the alert (VERIFI only)

Example:

"Tier 2"

​
transactionTimeStamp
string<date-time>
required

The timestamp of the transaction in UTC TZ

Example:

"2024-12-12T12:00:00Z"

​
merchantDescriptor
string
required

The merchant descriptor

Example:

"MERCHANT STORE 1"

​
descriptorContact
string
required

The contact assigned to merchant descriptor

Example:

"John Doe / 971582212233"

​
ethocaMergantId
string
required

The merchant id in Ethoca system (ETHOCA only)

Example:

"123456"

​
merchantId
string
required

The generic merchant ID

Example:

"MERCHANTSTORE123"

​
merchantOrderId
string
required

The order ID provided by the merchant

Example:

"ORDER123"

​
merchantName
string
required

The merchant name

Example:

"Ecommerce Merchant LLC"

​
partnerId
string
required

The partner ID (VERIFI only)

Example:

"ABC123456"

​
partnerName
string
required

The partner name (VERIFI only)

Example:

"Partner Merchant LLC"

​
clientName
string
required

The client name (VERIFI only)

Example:

"John Doe"

​
caid
string
required

The descriptor CAID (VERIFI only)

Example:

"12345678"

​
mcc
string
required

The merchant category code (MCC)

Example:

"3901"

​
amount
number
required

The amount of the dispute

Example:

100.12

​
currency
string
required

The currency of the dispute

Example:

"AED"

​
transactionType
enum<string>
required

The type of the card entry for the transaction

Available options:
keyed,
swiped,
eCommerce,
unknown
Example:

"eCommerce"

​
initiatedBy
enum<string>
required

The initiator of the alert

Available options:
issuer,
cardholder,
not_available
Example:

"cardholder"

​
authCode
string | null
required

The authorization code of the acquirer

Example:

"123456"

​
source
string | null
required

The source of the alert

Example:

"Portal"

​
reasonCode
string | null
required

The reason code of the chargeback

Example:

"UAU123"

​
acquirerReferenceNumber
string | null
required

The acquirer reference number

Example:

"123456"

​
transactionId
string | null
required

The transaction ID (ETHOCA only)

Example:

"TRANS123456789"

​
chargebackAmount
number | null
required

The amount of the chargeback (ETHOCA only)

Example:

100.12

​
chargebackCurrency
string | null
required

The currency of the chargeback (ETHOCA only)

Example:

"AED"

​
paymentType
string | null
required

The payment type of the alert

Example:

"Credit Card"

​
createdAt
string<date-time>
required

The created date of the alert in the Trusto system

Example:

"2024-12-12T12:00:00Z"

​
updatedAt
string<date-time>
required

The updated date of the alert in the Trusto system

Example:

"2024-12-12T12:00:00Z"